Welcome to Country Love Crafts
We are pleased to confirm that we currently have a small team available to fulfil web orders for those customers still able to trade. We have only a skeleton team of staff on the premises, to meet best practice for social distancing during the ongoing pandemic, and are therefore offering a slower despatch time than normal. We are preparing orders strictly in the order they are received, and are unable to offer any same day despatch at this time.
Due to the reduced staff levels on site we are unable to accept telephone orders or enquiries at this time. Please submit orders online and send any other query via email to firstname.lastname@example.org.
If you want your goods to go to a different address please note this in the comments box in your basket.
Orders for collection must be made at least 24 hours in advance and payment processed via BACS or over the phone. We will be unable to add to, or amend orders at time of collection to minimise contact.
Orders paid after 11am may leave the following day due to earlier carrier collections. If there is disruption in transit it is taking longer to resolve as carriers customer service teams are generally working from home and not in their normal call centres.
Any other service changes and our full re-open date will be communicated via our website, social media pages and via our e-newsletter once known. Therefore, please ensure your contact details are up-to-date by clicking on this E-newsletter Service link.
We thank you for your support and the support of our staff and suppliers at this difficult time and hope you, your staff and families stay safe.